How to change or recover your mail password

A/I offers a service for those of you with very bad memory, that allows you to recover your password by answering a simple question…

It is very important you set your answer before losing the password! (we suggest doing it at soon as your account is activated).

How to recover your password

Step 1 - Click on “Forgot your password?” in the login form

Go to the login page and click on “Forgot your password?” under the login form.

Step 2 - Answer your recover question

Now you see the question you set when you first got your password. Enter the correct answer and choose a new password.

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